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Privacy Policy

Roam Pass Europe – Privacy Policy

This Privacy Policy applies to the www.RoamPassEurope.com website, operated by Roam Pass Europe (“we”, “our”, “us”).
Roam Pass Europe is committed to providing you with a reliable, secure and high-quality customer experience. We comply with applicable privacy laws and follow principles designed to protect the personal information of all individuals. This Privacy Policy explains how your personal information is collected, used, stored and disclosed.

Collection of Personal Information

Certain sections of the website can be viewed without providing personal details.
However, to use Roam Pass Europe’s support features, purchase travel products, or complete online transactions, we may require you to provide personally identifiable information. This may include, but is not limited to:

  • your name

  • address

  • contact details

  • email

  • payment information

  • account username and password

  • device identifiers such as IMEI (if applicable for product activation)

We may also collect information required to assist with password recovery or account verification.

Sharing of Personal Information

We may engage trusted third-party service providers to perform services on our behalf, such as:

  • customer support

  • payment and transaction processing

  • order fulfilment and shipping

These service providers are only permitted to access the information necessary to perform their tasks. Roam Pass Europe takes reasonable steps to ensure that all third parties adhere to confidentiality and privacy obligations.

Use of Personal Information

We may collect non-personally identifiable technical data from all website visitors, including:

  • browser type, version and language

  • operating system

  • pages viewed

  • visit duration

  • referring website

This information is used internally to analyse website performance, improve user experience, and personalise content.

From time to time, we may use customer information for new purposes not previously disclosed in this policy. Any changes will apply only to data collected after the policy has been updated. Historical data will not be used for new purposes without notice.

Changes to This Policy

Roam Pass Europe reserves the right to update or modify this Privacy Policy at any time.
If you do not agree with the terms of this Privacy Policy, you should discontinue use of the website.

Access to Your Information

You may request access to the personal information we hold about you, subject to legal exceptions.
For security reasons, requests may need to be made in writing. Roam Pass Europe may charge a reasonable fee for locating and providing access to your information.

Contact Us

Roam Pass Europe welcomes your questions, comments or concerns regarding this Privacy Policy.

Subject: Attn: Privacy Policy
Email: support@RoamPassEurope.com

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